View and manage events

Navigate to desired instrument or monitoring location and select Configure.

Select Events from the left navigation menu.

The Events page displays all events that have occurred for the selected instrument or monitoring location. Each row represents a single event.

Click on the event occurrence timestamp to open a specific event.

Select Events in the left navigation menu at any time to return to the Events table.

To view events generated by a single alert, you can filter the events table or open Alerts, select the required alert, then select Triggered events from the side navigation menu.

After opening an event, the Details page provides information about why the event occurred.

The Event Conditions section summarises the alert configuration that generated the event.

The Event Timeline shows information about when the event occurred and when it was resolved.

While an event is still active, the reset fields remain blank until the alert condition clears the reset point.

All dates and times are shown using the timezone configured for the selected instrument or monitoring location (project timezone).

As an investigation progresses, you can update the event to reflect its current status.

Select Edit, then update the event as required.

You can change both the Status and Priority of the event.

When you've finished making changes, save the event.

Return to the Events table by selecting Events in the left navigation menu.

Select one or more events using the checkboxes in the first column.

Select Update status to change the status of all selected events.

Select Update priority to change the priority of all selected events.

Select Done to exit bulk edit mode.

Select Delivery Log from the navigation menu.

The Delivery Log shows every notification that was generated for the event. This page is useful for confirming who received notifications and when they were sent.

The Delivery log confirms that a notification was sent from Aeroqual Cloud. It does not confirm that the message was successfully delivered, as email or SMS providers may block or filter messages.

Reset notifications only appear in the delivery log after the alert reset conditions have been met.

Select History from the navigation menu.

The Event History provides an audit trail of changes made to the event.

Use the Event History to review who updated the event and when.