v1.1

Minor Versionm

by StJohn Vuetilovoni

Profiler Configuration Troubleshooting

Written By: Collin Quarrie (and one other contributor)
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Difficulty

Moderate

Steps

2

Time Required

Suggest a time??

Sections

1

Flags

0

  1. Start HyperTerminal by double clicking on the "hypertrm.exe" file provided Start a new COM Port connection (in this case the connection is named "test") Once the software is running, click on File --> Properties

    • Start HyperTerminal by double clicking on the "hypertrm.exe" file provided

    • Start a new COM Port connection (in this case the connection is named "test")

    • Once the software is running, click on File --> Properties

    • Confirm the COM Port selected is the correct one being used for the Profiler engine

    • Click "Configure..." and ensure settings are identical to the image

  2. Click the "telephone" icon to connect to the Profiler engine. Type "H", ensure the Profiler engine returns the Help Menu Shortcut Type "X", ensure the Profiler engine returns "Entering Modbus Mode"

    • Click the "telephone" icon to connect to the Profiler engine.

    • Type "H", ensure the Profiler engine returns the Help Menu Shortcut

    • Type "X", ensure the Profiler engine returns "Entering Modbus Mode"

    • You can now close the software

Conclusion

For further support, contact Technical Support.

Author

with 1 other contributor

Collin Quarrie

Member since: 08/23/2020

4 Guides authored

Team

Service Agents Member of Service Agents

3 Members

4 Guides authored