This group is for Aeroqual staff only.
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There is only one driver available, if you are still having issues please contact the support team with details of your monitor such as the serial number, sensors connected, PC operating system (e.g. Windows 10). You can access the form below:
Hi @moussa I expect you are referring to the sensors. There are instructions on maintenance on the following page:
If you require additional support then please contact the support team and include details of your monitor and what you require:
Hi @marziehghasemi , here is the link: Charge battery
Hi @mehedi, sorry for the late response, the AQM 65 has separate gas modules for measuring NOx and NO2. https://www.aeroqual.com/product/aqm-65-.... If you have a specific application in mind or more questions on what the AQM 65 can do, then please send an enquiry to our sales team through the following page: https://www.aeroqual.com/aqm-stations-fo...
Hi @marziehghasemi, if you want to operate the Series 500 continuously or for longer than 8 hours it can be operated while connected to the smart charger. If you wish to charge the battery more frequently while you are out and about then the cigarette lighter charger adapter is an option to consider. https://www.aeroqual.com/product/cigaret...
Instructions have been updated to indicate the orientation of the wires and to insert the bottom end of the battery first.
Hi @gary I assume you have already used the monitor, if not then you may need to connect the battery if you haven’t already done so. The steps to connect the battery are here. If you need further assistance then please contact our support team.
Hi @timbo1973, the portable monitors battery has an 8 hour battery life so the power cable will need to be plugged in if the monitor is run continuously.
Regards, St. John
Hi Tim, do you mean how to orientate the battery with the wires when re-inserting? Currently the battery indicator does not represent the remaining battery life, but both the battery and connection will be improved in the near future. Information on charging the battery can be found here: Charge battery
Thanks Andrew, I have added a short introduction. I’ll contact Dozuki about how to navigate back to the previous page when you are in Full Screen.
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